Skip to main content
Roadcase has a multi-channel notification system that keeps your team informed about changes without overwhelming them. You control exactly what notifications you receive and through which channels.

​
Notification channels

ChannelDescription
In-app inboxNotifications appear in your Roadcase inbox, accessible from the bell icon
EmailNotifications are sent to your registered email address
PushNotifications are sent to your mobile device (iOS and Android)

​
Notification types

Roadcase sends notifications for these events:
NotificationDescriptionExample
Event updatesA calendar event is created, updated, or cancelled”New show added next week” or “Jane updated Nashville Show”
Venue changesA show’s venue is changed”Jane changed the venue for March 15”
Schedule changesA show’s schedule items are added, removed, or updated”Jane updated the schedule for The Ryman”
Todo assignedA todo is assigned to you—
Guest list requestA new guest list request is submitted (admin only)“Jane has added a guest for The Ryman”
Guest list updateYour guest list request is approved or denied—

​
Context-aware messages

Notification titles are context-aware and include helpful time references like “today”, “tomorrow”, “this week”, “next week”, or the specific month. When someone cancels an event, the notification says who cancelled it. When a venue or schedule changes, the notification specifies what changed rather than using a generic “event updated” message.

​
Configuring preferences

You can control notifications at a granular level:
  1. Navigate to Settings > Notifications
  2. For each notification type, toggle which channels are active:
    • In-app inbox: on/off
    • Email: on/off
    • Push: on/off

​
Per-artist preferences

If you belong to multiple artists, you can configure notification preferences independently for each artist. This lets you stay closely informed about one artist while reducing noise from another.

​
Batched notifications

Roadcase intelligently batches rapid changes to avoid notification overload. When an administrator makes several quick edits to a show (changing the schedule, updating the venue, adjusting times), those changes are grouped into a single notification summarizing everything that changed. The batching window keeps you informed in near real-time while preventing a flood of individual notifications for each minor edit.

​
Push notifications

To receive push notifications on your mobile device:
  1. Install the Roadcase mobile app
  2. Sign in to your account
  3. Grant notification permissions when prompted
  4. Your device is automatically registered for push notifications
Push notifications are delivered via Apple Push Notification Service (APNs) for iOS and Firebase Cloud Messaging (FCM) for Android.

​
Managing push devices

You can have push notifications active on multiple devices simultaneously. Each device is registered independently and can be managed from your notification settings.

​
Email notifications

Email notifications are sent from Roadcase to your registered email address. They include structured details about what changed — for example, if a show’s date moved, the email shows the before and after values. To reduce email volume, adjust your per-notification-type preferences to disable email for lower-priority events.